FAQ

Got Questions?
We Have Answers

Are your watches water proof?

We like to say our watches are splash proof. Feel free to wash your hands or come in contact with small amounts of water. Considering we use 100% natural wood, prolonged exposure to water isn’t recommended. Over time water will penetrate the wood and can leave stains.

Shipping

Do you ship to my country?

WORLDWIDE SHIPPING! We ship everywhere in the world. We ship from Canada. We use Canada post for all of our shipment. 

How much does it cost?

The cost is a flat rate shipping of 10$.

How long does it take to receive my order?

For Canadian orders: shipping usually takes 2-8 buisness days.

For US orders: shipping usually takes 3-9 buisness days.

For International orders: shipping usually takes 5-14 business days.

Returns & Exchanges

What if I changed my mind? Can I return it or exchange it for a different style?

For any reason if you are not fully happy with your purchase, you have 14 days after you receive your watch to return it. You must contact us first for return approval. All return are at buyer’s expense. The watch must be returned in perfect order as the buyer received it.

Warranty

What warranty do I have on my watch?

We offer a 24 month manufacturer warranty which covers all internal defects. This includes things such as the watch stops ticking or on any internal components that malfunction. For complete details go to the warranty section.